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Enjoy Free Shipping and Holiday Returns Until January 31st!
Enjoy Free Shipping and Holiday Returns Until January 31st!

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 An update regarding current events: Dear Furhaven Friends, we hope you and your family are well during this unprecedented time. Due to high demand and logistics limitations, current delivery times are running higher than normal. We appreciate your understanding and thank you for choosing Furhaven.

Please note, tracking movement may be delayed up to 3 to 5 days. If your tracking information is older than 5 days and still shows no movement, please send us an email at

Shipping times: Please allow 1-2 days for orders to receive an origin scan after being dropped off with the corresponding shipper


Holiday Return Policy Update: 

Holiday purchases made until December 24th, 2022 will have until January 31st, 2023 to return items.

We're happy to answer questions or help you with returns.

You can reach us by phone at 888-459-2337,
via email at,
or you can fill out the contact form below. 

Have questions? Please view our Frequently Asked Questions page for answers to common questions and issues.

Have an issue with your product? If you would like to make a warranty claim, please visit the Warranty Claims page and customer service will gladly assist you. To register your new purchase and warranty details, please visit our Warranty Program page.

Have other business related inquiries? Click for Business Inquiries, Charity, Social Media & Marketing, and Wholesale Info.